Shopify app · EU rules 2026
Dotcase – EU Compliance
Three 2026 EU rules in one app.
Dotcase – EU Compliance adds the withdrawal button with a self-service form, the legal guarantee notice and a Right to Repair flow to your Shopify store.
Who is it for?
For Shopify stores that sell to customers in the EU.
Availability
On the Shopify App Store since 26 June 2026. Free plan with unlimited withdrawal requests, Pro with a 7-day free trial. Forms and emails in all 24 EU languages. The app supports the technical workflow; whether your setup meets your store's obligations should be checked legally.
What the product offers
- Withdrawal button and self-service form (required since June 2026) – no login, in the customer's own language
- Legal guarantee notice (required from 27 September 2026)
- Right to Repair (from 31 July 2026): on a defect, customers choose repair or replacement, with the 12-month guarantee-extension notice
- Approve or reject withdrawals and defect claims in one dashboard
- Shopify Returns sync
- All 24 EU languages, emails included, branded with your store name and logo
- GDPR-compliant, EU data hosting
Pricing
- Free: unlimited withdrawal requests, form, page and dashboard, legal guarantee and right-to-repair notices, approval and rejection emails, all 24 EU languages
- Pro: $5.99 / month or $59.90 / year – self-service on the order status page, customer-submitted repair claims, partial withdrawal, configurable withdrawal period, Shopify Returns sync, PDF and CSV export, 7-day free trial
Frequently asked questions
Which rules does the app cover?
The withdrawal button with form, the legal guarantee notice from 27 September 2026 and the Right to Repair flow from 31 July 2026.
Does the app guarantee legal compliance?
No. It provides the technical features; whether your specific setup meets your obligations must be checked legally for your store.
How much does it cost?
The Free plan is free for good. Pro is $5.99 per month or $59.90 per year, with a 7-day free trial.
Contact & partnerships
What can we make happen together?
A product question, a media collaboration or a new business relationship: we look forward to hearing from you.