⚠ Three EU obligations in 2026 — June 19, July 31 & September 27

Make your Shopify store
EU-compliant

One app for all three 2026 duties: the withdrawal button (Directive (EU) 2023/2673, Art. 11a), Right to Repair (Directive (EU) 2024/1799) and the legal guarantee notice (Directive (EU) 2024/825, Art. 22a). Unlimited requests, 24 EU languages, GDPR-compliant — and free during our limited-time launch.

  • ✓ Free during launch
  • ✓ No code required
  • ✓ 24 EU languages
📖 Read the guide: The EU Withdrawal Button
24 EU languages · GDPR-compliant · EU-hosted

A clear admin dashboard

Every withdrawal request, under control

Track submissions, deadlines and statuses in one place — right inside your Shopify admin.

Dotcase-EU Compliance dashboard showing withdrawal requests with statuses and deadlines

Why it matters

Three 2026 EU obligations, solved in one app

Instead of buying and configuring three separate tools, Dotcase-EU Compliance covers all three legal duties for shops selling to EU consumers.

Mandatory from June 19, 2026

Directive (EU) 2023/2673, Art. 11a — Withdrawal button

A mandatory online withdrawal function for distance contracts concluded through an online interface, wherever a right of withdrawal applies — including non-EU traders selling to EU consumers. Customers withdraw in a single click.

Mandatory from July 31, 2026

Directive (EU) 2024/1799 — Right to Repair

When a customer reports a defect, they choose between repair and replacement — with the required 12-month guarantee-extension notice shown before the choice. Customers file defect claims from the order-status page; you manage them in the same dashboard.

Mandatory from September 27, 2026

Directive (EU) 2024/825, Art. 22a — Legal guarantee notice

The harmonised legal guarantee notice, specified by Implementing Regulation (EU) 2025/1960, shown in your store with the official EU visuals — included free.

What's inside

Everything you need to comply

A complete toolkit for withdrawal management, storefront integration, the EU legal guarantee notice, Right to Repair, email, languages and data protection.

Withdrawal management

  • Unlimited withdrawal requests — no limit
  • Auto-generated withdrawal page & form
  • Dashboard: view, approve, reject or delete requests
  • Filters and a clear request table
  • Exemption catalogue per Directive 2011/83/EU, Art. 16 (legal basis)

Button & form integration

  • App Embed floating button on every page
  • Inline form block for a specific page
  • Legacy-theme support (no App Blocks needed)
  • Footer / refund-policy button integration
  • Theme App Extension — activate in the editor

EU legal guarantee notice Free

  • Per Directive (EU) 2024/825, Art. 22a
  • Shown in-store as a Theme App Extension block
  • Official EU visuals (Implementing Regulation 2025/1960) in 24 EU languages
  • Included free, like every feature

Right to Repair

  • Report-a-defect flow on the order-status page
  • Customer chooses repair or replacement
  • 12-month guarantee-extension notice shown first
  • Defect-claims dashboard (independent of withdrawals)
  • Automatic status emails & request retraction
  • Per-claim PDF (Mängelanzeige)

Email

  • Customer confirmation of the withdrawal
  • Store-owner notification email
  • Approval / rejection emails
  • Editable email templates

Multilingual

  • Forms & notifications in 24 EU languages
  • Admin interface in 25 languages
  • Built for international EU stores

Data protection & compliance

  • GDPR Art. 28 DPA (official EU SCC 2021/915)
  • Personalised DPA PDF download
  • GDPR webhooks (data request, redact)
  • 12-month automatic anonymisation
  • Sub-processor transparency (DPA Annex IV)

Setup & documentation

  • 7-step setup wizard
  • Automatic withdrawal-page creation
  • In-app merchant documentation
  • One-click install — no technical skills

Advanced tools

  • Partial withdrawal — by product
  • CSV & per-request PDF export
  • Order-status page extension
  • Shopify Returns synchronisation
  • Configurable withdrawal-period display

Launch offer

Every feature free — right now

Every feature is free during our limited-time launch — the withdrawal button, the legal guarantee notice and every tool. Add it now while it lasts.

Add to Shopify

Why merchants choose it

Benefits at a glance

All three 2026 EU duties in a single app — no need to source multiple solutions
Ready for the deadlines: withdrawal button (June 19), Right to Repair (July 31) & legal guarantee notice (Sept 27)
Lowers the risk of legal warnings with correct legal processes
One-click install — no technical knowledge required
24 / 25 languages for international stores
Every feature free right now — limited-time launch offer
GDPR-compliant data handling: DPA + EU hosting + auto-anonymisation
7-step wizard sets everything up, including your withdrawal page

Simple pricing

Every feature free — right now

Right now, every feature is free — on every plan. Limited-time launch offer.

Launch offer

All features free

$0

Every feature included — limited-time launch offer

Normally $9.90/mo · free for a limited time

  • Unlimited withdrawal requests
  • Withdrawal page & form
  • Form in 24 EU languages
  • Dashboard (approve / reject / delete)
  • Customer & store notification emails
  • Approval / rejection emails
  • Editable email templates
  • Button / form styling
  • EU legal guarantee notice (Directive (EU) 2024/825)
  • Report-a-defect flow (Right to Repair)
  • Repair or replacement choice + 12-month notice
  • Defect-claims dashboard
  • Partial withdrawal
  • CSV export
  • Per-request PDF export
  • Order-status extension
  • Shopify Returns synchronisation
  • Configurable withdrawal-period display

Free during our limited-time launch via the Shopify App Store · Uninstall anytime. The current price is always shown in the Shopify App Store.

Simple setup

Compliant in 4 steps

No technical skills needed — a 7-step wizard guides you and auto-creates your withdrawal page.

1

Install the app

Add Dotcase-EU Compliance from the Shopify App Store in a single click.

2

Accept DPA & terms

Confirm the GDPR Art. 28 DPA and B2B terms in the install gate (Step 0).

3

Add to your theme

Enable the withdrawal button / form, the Report-a-defect button and the legal guarantee notice from the theme editor.

4

You're compliant

The wizard finishes setup and your store meets all three 2026 requirements.

Good to know

Frequently asked questions

What exactly does this app cover?

Three 2026 EU obligations in one app: the withdrawal button (Directive (EU) 2023/2673, Art. 11a; mandatory from June 19, 2026), Right to Repair (Directive (EU) 2024/1799; mandatory from July 31, 2026 — the customer chooses between repair and replacement, with a 12-month guarantee extension), and the legal guarantee notice (Directive (EU) 2024/825, Art. 22a, specified by Implementing Regulation (EU) 2025/1960; mandatory from September 27, 2026).

Is it really free?

Yes — right now every feature is free, on every plan. It's a limited-time launch offer, so it won't stay free forever.

Do I need a developer to install it?

No. There's a 7-step setup wizard, one-click install, and Theme App Extension activation from the theme editor — no code required. Legacy themes without App Blocks are supported too.

Which languages are supported?

Forms and notifications are available in 24 EU languages, and the admin interface in 25 languages.

How is my data handled?

GDPR-compliant: an Art. 28 DPA based on the official EU SCC (2021/915) accepted at install, a personalised DPA PDF, GDPR webhooks, EU hosting, automatic 12-month anonymisation and full sub-processor transparency.

How much does it cost?

Right now, nothing — every feature is free during our limited-time launch. The current price is always shown in the Shopify App Store.

Does this replace legal advice?

No. Dotcase-EU Compliance is a technical tool that helps you implement the required functions. It does not constitute legal advice, and you as the merchant remain responsible for your store's legal compliance.

How do I cancel?

Anytime — simply uninstall the app from your Shopify admin. There are no long-term commitments.

Be ready for all three 2026 deadlines

Add Dotcase-EU Compliance to your Shopify store and cover the withdrawal button, Right to Repair and the legal guarantee notice in one move — free during our launch.

Add to Shopify