One app for all three 2026 duties: the withdrawal button (Directive (EU) 2023/2673, Art. 11a), Right to Repair (Directive (EU) 2024/1799) and the legal guarantee notice (Directive (EU) 2024/825, Art. 22a). Unlimited requests, 24 EU languages, GDPR-compliant — with a free plan forever.
A clear admin dashboard
Track submissions, deadlines and statuses in one place — right inside your Shopify admin.
Why it matters
Instead of buying and configuring three separate tools, Dotcase-EU Compliance covers all three legal duties for shops selling to EU consumers.
A mandatory online withdrawal function for distance contracts concluded through an online interface, wherever a right of withdrawal applies — including non-EU traders selling to EU consumers. Customers withdraw in a single click.
When a customer reports a defect, they choose between repair and replacement — with the required 12-month guarantee-extension notice shown before the choice. Customers file defect claims from the order-status page; you manage them in the same dashboard.
The harmonised legal guarantee notice, specified by Implementing Regulation (EU) 2025/1960, shown in your store with the official EU visuals — included free.
What's inside
A complete toolkit for withdrawal management, storefront integration, the EU legal guarantee notice, Right to Repair, email, languages and data protection.
Free plan
The Free plan is free forever: unlimited withdrawal requests, the legal-guarantee and Right-to-Repair notices, branded customer emails and all 24 EU languages. Upgrade to Pro for customer self-service, partial withdrawal and exports.
Why merchants choose it
Pricing
Free forever, with unlimited withdrawal requests and all three legal notices. Pro adds customer self-service, partial withdrawal and exports.
$0
Free forever · unlimited withdrawal requests
$5.99 / month
or $59.90 / year
Included in Free
Pro — everything in Free, plus
Pro is billed monthly ($5.99) or yearly ($59.90) through the Shopify App Store, with a 7-day free trial · Cancel anytime with an in-app downgrade to Free. The current price is always shown in the Shopify App Store.
Simple setup
No technical skills needed — a 7-step wizard guides you and auto-creates your withdrawal page.
Add Dotcase-EU Compliance from the Shopify App Store in a single click.
Confirm the GDPR Art. 28 DPA and B2B terms in the install gate (Step 0).
Enable the withdrawal button / form, the Report-a-defect button and the legal guarantee notice from the theme editor.
The wizard finishes setup and your store meets all three 2026 requirements.
Good to know
Three 2026 EU obligations in one app: the withdrawal button (Directive (EU) 2023/2673, Art. 11a; mandatory from June 19, 2026), Right to Repair (Directive (EU) 2024/1799; mandatory from July 31, 2026 — the customer chooses between repair and replacement, with a 12-month guarantee extension), and the legal guarantee notice (Directive (EU) 2024/825, Art. 22a, specified by Implementing Regulation (EU) 2025/1960; mandatory from September 27, 2026).
Yes. The Free plan is free forever — unlimited withdrawal requests plus the legal-guarantee and Right-to-Repair notices, branded emails and all 24 EU languages. Pro ($5.99/month or $59.90/year, with a 7-day free trial) adds customer self-service, partial withdrawal, Shopify Returns sync and PDF/CSV export.
No. There's a 7-step setup wizard, one-click install, and Theme App Extension activation from the theme editor — no code required. Legacy themes without App Blocks are supported too.
Forms and notifications are available in 24 EU languages, and the admin interface in 25 languages.
GDPR-compliant: an Art. 28 DPA based on the official EU SCC (2021/915) accepted at install, a personalised DPA PDF, GDPR webhooks, EU hosting, automatic 12-month anonymisation and full sub-processor transparency.
The Free plan is free forever. Pro is $5.99/month or $59.90/year with a 7-day free trial. The current price is always shown in the Shopify App Store.
No. Dotcase-EU Compliance is a technical tool that helps you implement the required functions. It does not constitute legal advice, and you as the merchant remain responsible for your store's legal compliance.
Anytime — simply uninstall the app from your Shopify admin. There are no long-term commitments.
Add Dotcase-EU Compliance to your Shopify store and cover the withdrawal button, Right to Repair and the legal guarantee notice in one move — start free, upgrade to Pro anytime.
Add to Shopify